Throughout the first year after launch, we learned a lot about our business. We found that most of the time, users of our site would immediately submit to a different pro after receiving a refund. We wanted to build a way to refund our users immediately if they qualified. Using credits allows Blazetrak to have a much more flexible return system. Now when you click request credits after 30 days your credits are automatically available to use for another submission instead of waiting for the funds to go back to your credit card or bank account. Buying credits in bulk is also a great way for you to save money over the long term. The more credits you purchase the greater value you receive. Please keep in mind that unused credits cannot be refunded for cash.